We do not offer refunds unless the item is defective or incorrect. If our team determines that the item has been worn, damaged, or does not meet our return standards, we reserve the right to refuse the refund. All return requests are subject to inspection, and repeated violations may result in account suspension.

We're here to help! If you have any questions about your order, our products, or need assistance, our customer support team is available 24/7. Contact us via email at alaizaboutique@gmail.com, or reach out through our website. We’re always happy to assist you!

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